Is Evony Ruining Your Life? The Biggest Complaints from Addicted Gamers
- Favian the Wise Man
- 2 days ago
- 6 min read

Is Evony ruining your life? Are you frustrated on the pay-to-win model that comes with the game?
Is Evony ruining your life? Well in this blog post, I'll be looking at some the biggest gripes people have about the game Evony, and what Evony gamers are doing to combat this.
Complaint | Example | Source |
Pay-to-Win Model | Matched against 74.9B power alliance with 11B power | |
Poor Customer Support | Lost 900M power, support found "no anomalies" | |
Unfair Gameplay and Bullying | Attacked during truce, harassment for 16 months | |
Technical Issues | General disappeared, server issues reported | |
Cheating and Rule Violations | Players buying keeps, using bots, minimal punishment | |
Deceptive Marketing | Game different from ads, designed to spend thousands | |
High Investment with Return | Spent money, had "nothing to show for it" |
Another table summarizing recent Trustpilot complaints by date:
Date | Complaint | Details |
April 02, 2025 | Truce agreements ineffective | Still get attacked, highly unfair game |
April 01, 2025 | Poor customer support, game freeze | Lost 900M power, spent $2000, support unresponsive |
March 24, 2025 | Inadequate action against harassment | Player sent porn to minor, only 3-day ban |
February 14, 2025 | Harassment, unresponsive support | Racial slurs, no permanent action |
January 28, 2025 | Rewards rip-off | Spent money, felt cheated by reward system |
1. Pay-to-Win Model: A Barrier for Free-to-Play Players
The pay-to-win model is a predominant complaint, with players feeling that significant spending is necessary to compete effectively. This is particularly evident in PvP events like server wars, where alliances with higher spending power dominate. For instance, a Reddit thread from June 21, 2023, highlighted an alliance with 11B power being matched against one with 74.9B, illustrating the disparity (Reddit Thread: Evony has really lost their mind). Another thread from March 28, 2023, discussed how pack loaders (players buying discounted in-game packs) broke game balance, further emphasizing the issue (Reddit Thread: The fall of Evony). A Trustpilot review from February 25, 2025, noted a player spending $250k in four months, underscoring the extreme spending required to stay competitive (Trustpilot Reviews).

2. Poor Customer Support: Unresponsive and Inadequate
Customer support is frequently criticized for being unresponsive and providing generic, unhelpful replies. Players report issues like game freezes, lost progress, and unfair attacks, with support often dismissing concerns. A Trustpilot review from April 1, 2025, detailed a player losing 900 million power worth of troops due to a freeze, with support finding "no anomalies" despite spending nearly $2000 (Trustpilot Reviews). Another review from January 12, 2025, mentioned auto-generated responses and suggested contacting agencies like the DOJ and FCC, highlighting the severity of the issue (Trustpilot Reviews). Reddit threads also echo this, with players feeling neglected by the support system.
3. Unfair Gameplay and Bullying: Toxic Environment
Unfair gameplay, including attacks during truce agreements, and bullying are significant concerns. Players report harassment, racial slurs, and inadequate action from developers. A Trustpilot review from February 14, 2025, described 16 months of harassment with no permanent action, leading to player loss (Trustpilot Reviews). Another from March 24, 2025, noted a player sending porn to a minor receiving only a 3-day ban, with players leaving due to the lack of enforcement (Trustpilot Reviews). Reddit discussions from 2023 also mention toxic community dynamics, reinforcing this issue.
4. Technical Issues: Disruptive Glitches and Outages
Technical problems, including server outages, game crashes, and glitches, are common and disrupt gameplay. Outagedown.com reports current issues for 2025, such as players unable to download updates or access features, with one mentioning a general disappearing (Outagedown: Evony Status). Trustpilot reviews from November 2024 and January 2025 detail lost progress, with one player losing years of work due to glitches and receiving no response (Trustpilot Reviews). These issues are particularly frustrating during critical events like server wars.

5. Cheating and Rule Violations: Undermining Fair Play
Cheating, such as using bots, buying accounts, and pack loading, is a major complaint, with minimal punishment allowing cheaters to maintain advantages. A Reddit thread from March 28, 2023, discussed pack loaders breaking game balance, with cheaters retaining levels and gear despite reductions (Reddit Thread: The fall of Evony). Trustpilot reviews from February 2025 mention players admitting to buying keeps and using bots, with screenshots sent but no action taken, rewarding cheaters (Trustpilot Reviews).
6. Deceptive Marketing: Misleading Advertisements
Players feel the game's advertisements are misleading, differing from actual gameplay. Reviews on Trustpilot from January 2025 mention the game being deceptive, designed to encourage spending thousands, with ads not reflecting the experience (Trustpilot Reviews). This leads to disappointment and a sense of being misled, particularly for new players.
7. High Time and Money Investment with Little Return: Frustration and Burnout
Players invest significant time and money but often find themselves outmatched by bigger spenders or hindered by game issues, leading to frustration. A Reddit thread from November 13, 2021, about quitting noted, "despite all the money I pumped into it, I had nothing to show for it but a level 35 Keep, a severe sleep deficit, and a credit card bill" (Reddit Thread: I Finally Decided to Quit Evony). Trustpilot reviews from 2025 echo this, with players feeling their investment yields little progress, especially against K40 players or during server wars.
The feedback above reveals significant player frustration with the game's pay-to-win model, a feature familiar to many of us from similar titles. This raises the question: is this game’s approach any worse than that of other comparable games? Many games employ a similar pay-to-win structure.
Reflecting on past gaming experiences, how many titles have successfully balanced the needs of free-to-play (F2P) players while still rewarding those who spend? Achieving this equilibrium is no easy task. Paying players expect tangible benefits and a sense of dominance for their investment, yet F2P players are just as crucial to the game’s ecosystem. From my experience with games like this, Evony manages this balance reasonably well. It’s not flawless, but perfecting such a system is a complex challenge.
F2P players have access to numerous events where they can participate and even compete, such as the Pyramids event, which isn’t always open to all spenders (though purchasable packs can provide pyramid points). Additionally, enabling smaller players to engage in searches and join large-scale monster rallies is an effective way to keep F2P players engaged and invested in the game.
Lastly, dedicated Evony players know that trap keeps can create challenges for pay-to-win (P2W) players, adding an intriguing dynamic to PvP battles.
Returning to the concerns raised by Evony players, let’s explore a few additional complaints shared on Reddit.

The first issue I encountered on Reddit was a post about toxic chat behavior, with one player relentlessly harassing others. Evony seems to struggle with moderating this. Have you faced this in-game? How did you handle it? Personally, I find blocking and ignoring such players works best. Engaging only fuels their behavior, so I let the block button extinguish the flames.
Another common complaint is that Evony doesn’t live up to its advertising. One player noted, “You need to spend heavily to stay competitive. You can play for free, but you’ll lose to those who pay. The lag can be awful, and if you’re here for puzzles, don’t bother—they’re less than 1% of the game and repetitive.” They only stayed for their alliance friends. Commenters agreed, with some suggesting switching games. Would you leave Evony for a better alternative? Have you found a game that fairly balances F2P and P2W players?
Another Reddit post expressed frustration over the overwhelming number of events, particularly those requiring constant spending to compete. A K41 player with 10.5 billion power and nearly three years of play said, “There are so many coin-heavy events now, I can’t keep up. The event tab is flooded with confusing offers—soul binding, gear refining, champions, blazons, seals, the senate. I’ve stopped spending, but the information overload is unreal. The game feels like it’s declining fast.” Do you think Evony has too many events? Is it so complex it requires a degree to navigate? I’m struggling with the event overload myself, where tiny details matter immensely. But does this complexity give F2P players a chance to outsmart spenders?
I’ll pause here but plan to update this post with feedback from a Reddit thread I started about Evony’s issues.
If you’ve read this far, congrats—you’ve earned 100 imaginary Evony refine stones! 😄
Favian
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